Practice Manager - Southeastern NB - East Coast Dental Group
585 Mapleton Rd.
City Province Postal Code
MONCTON New Brunswick E1G 2K5
Our Growth is Your Opportunity!
We are presently seeking Practice Managers for multiple clinics in southeastern New Brunswick.
We know that attracting, retaining and developing qualified team members is crucial to our success. If you value integrity, teamwork, innovation and excellence then you should come work with us.
Primary Purpose of the Position
Oversee the daily operations of assigned clinics, ensuring protocols are respected, tracking and monitoring of the key performance indicators, promoting goal achievement, focusing on results and outcomes of practice performance and being the liaison between the Company and the clinical team. Position responsibilities are based on the following categories:
· Interview and contracting new employees in conjunction with HR
· On-boarding of new employees
· Training of new and existing employees
· Motivate and coach employees to optimize performance
· Problem solving and within the clinic(s)
· Support goal setting with the team
· Prepare and lead team meetings
· Support accounting team with daily, weekly and monthly reports
· Weekly review of the bulk insurance allocations as per schedule
· Organizing the providers annual schedule and managing vacation coverage for all team members
· New Patient Reports to marketing department
· Review deposit records and reconcile in accordance with practice management software
· Cross trained to work front desk and sterilization and set up of operatory
· Ensure regular equipment maintenance protocols are followed
Patient Services and Experience
· Lead team with patient confidentiality and confidential record keeping
· Read all patient review and survey within current dental software
· Audits of patients’ electronic and paper records
· Maintain the active patient count up to date and accurate
· Patient point of contact for questions and concerns
Please send your resume in confidence to firstname.lastname@example.org