Receptionist - Fredericton
38 Trinity Ave
City Province Postal Code
FREDERICTON New Brunswick E3C 0B8
We have an opening for a full time receptionist to be the face of our busy practice in Fredericton! Key responsibilities include:
• Making a positive and lasting impression on the patient, from the moment they arrive at the practice to the moment they leave • Responsible for optimizing the appointment schedule by ensuring the day is full, with limited gaps • Manage all patient calls and inquiries with a smile: appointments, confirmations, and amendments • Manage potential cancellations and overcome objections to motivate the patient to keep the appointment • Assist with billing patients as they come out of the treatment room, take payment, send a claim form to insurance, respond to all fee inquiries in a positive manner • Effectively manage the recall system and accurately maintain the patient database • Assist with processing referral letters and other patient correspondence upon receipt from the provider • Manage and file all patient records and charts • Demonstrate active listening and empathy to patients using effective communication skills
The ideal candidate will have: • Minimum 1 year of Administrator experience • Clinical background is considered an asset • Experience with Dental software ** We offer above average wages, a great vacation package and health benefits. We look forward to hearing from you!